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MAINTENANCE REPAIRS F-210 FRESNO COUNTY SHERIFF'S OFFICE JAIL DIVISION POLICIES AND PROCEDURES TITLE: MAINTENANCE REPORTING AND REPAIRS NO: F-210 FILE: MAINTENANCE REPAIRS EFFECTIVE DATE: 03-05-90 REVISED: 12-25-94, 05-05-96, 10-01-97, 01-01-00 07-10-01, 02-01-02, 07-01-10, 07-06-16 AUTHORITY: Sheriff J. Zanoni APPROVED BY: Assistant Sheriff T. Gattie REFERENCE: California Code of Regulations, Title 15, Section 1280. PURPOSE: The purpose of this policy is to establish and maintain consistent procedures which ensure the prompt and proper reporting of all facility malfunctions, equipment breakdowns, and maintenance repairs. POLICY: It is the policy of the Fresno County Sheriffs Office Jail Division to maintain all of the Jail facilities at an acceptable level of mechanical proficiency and in a condition of cleanliness, good repair, and safety. All security doors, locks, cameras, alarms, and other monitoring equipment shall be in proper working order in a manner that maintains appropriate security and safety for jail staff and inmates. Staff members shall identify and properly report any known item in need of repair, maintenance and/or modification. PROCEDURES: I. DEFINITIONS A. NON-EMERGENCY REPAIR ORDERS - Any facility malfunction, equipment breakdown, or maintenance repair that does NOT represent or constitute a breach of security, or produce an unsafe and/or an extreme environmental change/condition. B. EMERGENCY REPAIR ORDERS - Any facility malfunction or equipment breakdown that requires immediate attention because it constitutes a breach of security, or produces an unsafe and/or an extreme environmental change/condition. Page 1 of 3 FRESNO COUNTY SHERIFF'S OFFICE JAIL DIVISION POLICIES AND PROCEDURES TITLE: MAINTENANCE REPORTING AND REPAIRS NO: F-210 FILE: MAINTENANCE REPAIRS II. STAFF RESPONSIBILITY A. Staff members are expected to be cognizant of the general housing conditions in their assigned areas and are responsible to be proactive in reporting needed repairs. B. Notifications of needed repairs shall be submitted to Jail Services. ALL requests for service (emergency, as well as non-emergency) shall be documented and sent via email as follows: 1. Address the e-mail to "Jail Services," via Microsoft Outlook. 2. In the Subject field, indicate the facility, floor and cell location and the problem being reported (e.g., WJ 4D4 broken window," "NJ2F leaking sink," etc.). Report only ONE maintenance request per e- mail. If there are several items to report, it will be necessary to initiate separate a-mails for each item. 3. In the narrative portion, provide a specific and detailed description of the problem that requires repair or maintenance attention to correct deficiencies. C. Staff members shall not attempt repairs on their own without direction from a Sergeant. D. Staff members shall not attempt to notify and/or report needed repairs directly to any County Maintenance staff member. E. Suggestions concerning any physical facility alteration shall be made via email and directed to the Services Sergeant. III. NON-EMERGENCY REPAIR ORDERS A. A designated Services Unit staff member will review the emails, prioritize the repairs needed, and forward the requests to the appropriate County Maintenance staff members for repair. B. County Maintenance staff members shall respond to facility repairs on a priority basis as determined by a County Maintenance supervisor. Page 2 of 3 FRESNO COUNTY SHERIFF'S OFFICE JAIL DIVISION POLICIES AND PROCEDURES TITLE: MAINTENANCE REPORTING AND REPAIRS NO: F-210 FILE: MAINTENANCE REPAIRS IV. EMERGENCY REPAIR ORDERS A. All emergency repairs shall be reported immediately to the Sergeant assigned to supervise the affected area. B. Staff members shall not attempt emergency repairs on their own without direction from a Sergeant. C. The Sergeant shall verify and determine the emergency repair needed. D. If the repair is determined to be an emergency by the Sergeant, the Sergeant shall immediately notify the Watch Commander and contact an on-duty Services Officer and inform them of the problem. E. If an emergency occurs and there is no Services Officer on duty, the Sergeant shall obtain the Watch Commander's approval prior to contacting Services Unit staff via the designated cell phone (396-5138). F. The Services staff member shall be responsible to contact the appropriate County Maintenance staff member required to rectify the problem. G. The Services staff member shall ensure the proper Work Order is completed as required by County Maintenance. V. MAINTENANCE WORKERS IN THE HOUSING UNITS A. Whenever it is necessary for a Maintenance employee to work in an area where there are inmates present, the on-duty Watch Commander, in conjunction with the Services Lieutenant or Sergeant, shall determine the level of security necessary to perform the maintenance work. The classification of the inmates and the scope of the maintenance work to be performed shall be taken into consideration when making the decision. B. Tool inventory control is essential to facility security. Tools, parts, and other equipment shall be fully accounted for prior to releasing inmates into the affected area. Page 3 of 3